All major credit and debit cards from Visa, Mastercard, American Express and Maestro. PayPal is also accepted as well as Apple Pay and Google Pay.
UK VAT is applied to UK orders and is non-refundable. For international orders, UK VAT is not applied and will be deducted at checkout. Local taxes and duties will apply.
We’ll send you an email as soon as your order is on its way.
No, you can checkout as a guest. However, creating an account speeds up the process, lets you view Order History, save details, and create a Wish List.
Yes, your delivery address is chosen at the checkout stage. Your order will automatically default to any saved addresses but you can choose to add a new one by clicking ‘Add a new address’.
To cancel your order, go to the Your Orders section, then select the order that you wish to cancel. If the cancellation option is not available, it means that it is now too late to cancel your order.
We take pride in our products so we’re sorry to hear you’ve received your order damaged. Sometimes things can go wrong but don’t worry, as we can help. Please send us a message via the 'Say Hello?
Pack the item and attach the pre-paid label to the parcel. Drop it off at the nearest post office.
Refunds are processed within 14 days of receiving your return. It will be credited to your original payment method and should appear in your account within five days.
Cancel your order while it's in 'Ordered' status by signing into your account and viewing your Order History. If dispatched, return it within 28 days of delivery.
